Terms of Service

Effective Date:  January 12th, 2026

1. Overview

This website is operated by HowGo Inc. (“Company,” “we,” “us,” or “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By using this site, you agree to comply with all applicable laws and these Terms. If you do not agree, you must not use our services.

2. Use of Our Services & Products

You must be at least the age of majority in your jurisdiction to use this site.

Our products, including pet-related items, are intended for general use only and are not guaranteed to be suitable for all pets or situations. You acknowledge:

    • You are responsible for evaluating product suitability

    • Improper or unsupervised use may result in injury

    • No product is indestructible or escape-proof

You agree not to misuse our products or use the website for unlawful or abusive purposes.

3. Orders, Pricing & Fulfillment

All orders are subject to acceptance and availability. We reserve the right to:

    • Refuse or cancel any order

    • Limit purchase quantities

    • Correct errors in pricing or product information

Shipping timelines are estimates only and not guaranteed.

Risk of loss transfers to you once the order is handed to the carrier. We are not responsible for delays, damage, or loss caused by third-party logistics providers.

4. Returns, Cancellations & Account Information

Our Return Policy governs returns and refunds. We may refuse returns that do not meet policy requirements.

Orders may be canceled before processing. Once shipped, cancellation is no longer possible.

You agree to provide accurate and complete purchase and account information.

5. Intellectual Property & Acceptable Use

All content on this website—including text, images, branding, and product design—is the property of HOWGO and protected by applicable laws.

You may not reproduce, distribute, or exploit any content without written permission.

Any misuse of the website, including fraud, interference, or unlawful activity, may result in termination of access.

6. Disclaimer & Limitation of Liability

All products and services are provided “as is” and “as available”, without warranties of any kind, to the fullest extent permitted by law.

We do not guarantee uninterrupted, secure, or error-free service.

To the maximum extent permitted by law:

    • HOWGO is not liable for any indirect, incidental, or consequential damages

    • This includes injury to pets or persons, property damage, or financial loss

    • Total liability is limited to the amount paid for the product

7. Indemnification

You agree to indemnify and hold HOWGO harmless from any claims or damages resulting from:

    • Misuse of products

    • Violation of these Terms

    • Violation of any law or third-party rights

8. Dispute Resolution & Governing Law

Any disputes arising from these Terms or your use of the services shall be resolved through binding arbitration, not in court.

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

These Terms are governed by the laws of the United States.

9. Privacy & Data Rights

Our Privacy Policy governs your submission of personal information.

Depending on your location (including California and the European Union), you may have rights to:

    • Access your personal data

    • Request deletion

    • Opt out of certain data processing

10. General Conditions

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

We are not liable for delays or failures caused by events beyond our control, including logistics disruptions, natural disasters, or geopolitical events.

If any provision is found unenforceable, the remaining provisions will remain in effect.

Contact Information

Email: larry@howgo.cool
Company Name:  HOWGO INC.
Business Address: 1580 N Logan St Ste 660 #30327 Denver, CO 80203-1994 US